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Choosing the right CRM can make all the difference in how efficiently a business operates. With so many options available, finding one that fits your needs can be challenging. Monday CRM and HubSpot CRM are two of the most popular choices, each catering to different business requirements.
In this guide, we’ll compare Monday CRM and HubSpot CRM, covering their features, pricing, and overall usability to help you decide which one best suits your business
When evaluating Monday CRM and HubSpot CRM, it's essential to understand their core distinctions to determine which aligns best with your business needs.
Key Differences Between Monday CRM and HubSpot
Core Distinctions in Functionality and Target Audiences
HubSpot CRM is renowned for its comprehensive inbound marketing and sales capabilities, making it a preferred choice for businesses aiming to attract and engage customers through content-driven strategies.
It offers tools for marketing automation, lead nurturing, and sales pipeline management, catering primarily to marketing and sales teams.
In contrast, Monday CRM is designed with a strong emphasis on project management. Its customisable workflows and visual project tracking features make it ideal for teams that require seamless collaboration across various projects and tasks.
This flexibility appeals to organisations that need to manage both customer relationships and internal projects within a single platform.
Monday CRM for Project Management-Focused Teams
Monday CRM integrates project management tools that enable teams to build smart workflows, assign tasks, set deadlines, and monitor progress through visual dashboards.
This integration ensures that all team members have visibility into project statuses, facilitating better collaboration and efficiency.
For teams where project management is central to operations, Monday CRM provides a unified solution that combines customer relationship management with project oversight.
HubSpot as an All-in-One Inbound Marketing and Sales CRM
HubSpot CRM offers a suite of tools designed to support inbound marketing strategies, from content creation and email marketing to data analysis and process optimisation.
It allows businesses to manage marketing campaigns comprehensively, monitor results, and optimise communications and sales processes.
This all-in-one approach is particularly beneficial for companies focused on attracting and converting leads through content-driven marketing efforts.
Scalability, Integrations, and Automation
Both platforms offer scalability to accommodate growing business needs. HubSpot provides marketing automation features, including sales forecasting and attribution reports, which are invaluable for understanding customer behavior and optimising sales strategies.
Monday CRM offers custom automations that allow users to build tailored workflows without complex coding, enhancing efficiency in project and task management.
In terms of integrations, Monday CRM connects with a range of services, including Gmail, Teams, Slack, and various marketing, CRM, finance, and reporting tools, providing flexibility for teams using diverse applications.
In summary, while both Monday CRM and HubSpot CRM offer features, their core distinctions lie in their primary focus areas.
Monday CRM excels in project management integration, making it suitable for teams that require a blend of customer relationship and project management tools, whereas HubSpot CRM is tailored for inbound marketing and sales processes, ideal for businesses aiming to enhance their marketing automation and lead nurturing efforts.
HubSpot offers a comprehensive set of tools that streamline marketing, sales, and customer service. If you're looking for a deeper understanding of the features of HubSpot, check out our article on the 20 Best HubSpot Features in 2025 for a detailed breakdown of its top capabilities this year.
Monday CRM Overview – Features, Pros, and Cons
Monday CRM is a customisable customer relationship management platform designed to enhance team collaboration and streamline sales processes. Built upon Monday.com's flexible work operating system, it allows businesses to tailor their CRM to fit specific workflows and project requirements.
Key Features
Customisable Workflows and Automation
Users can design workflows that align with their sales processes, ensuring that each stage of the pipeline is accurately represented.
Automation capabilities enable the elimination of repetitive tasks, such as sending follow-up emails or updating status fields, thereby increasing efficiency.
Sales Pipeline Tracking and Lead Management
The platform provides visual sales pipelines, allowing teams to monitor the progression of deals in real-time.
Lead management tools assist in capturing, organising, and prioritising leads to ensure timely follow-ups and increased conversion rates.
Collaboration Tools and Project Management Capabilities
Integrated project management features facilitate task assignment, deadline setting, and progress tracking, promoting seamless collaboration among team members.
Shared boards and communication tools ensure that all stakeholders are aligned and informed throughout the project lifecycle.
Reporting and Analytics Options
Customisable dashboards and reports provide insights into sales performance, team productivity, and project statuses, aiding in data-driven decision-making.
Users can generate reports to analyse key metrics, identify trends, and forecast future sales outcomes.
Integrations with Third-Party Tools
Monday CRM integrates with various external applications, including email platforms, communication tools, and marketing software, creating a cohesive ecosystem for business operations.
Popular integrations include Gmail, Slack, and Microsoft Teams, enhancing connectivity and information flow across platforms.
Who Benefits the Most from Monday CRM?
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Startups and Small to Medium-Sized Businesses (SMBs):
- The platform's affordability and scalability make it suitable for growing businesses seeking a flexible CRM solution.
- Its user-friendly interface ensures quick onboarding and adoption, which is crucial for smaller teams.
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Project-Focused Teams:
- Teams that manage complex projects alongside client relationships will find value in Monday CRM's combined project management and CRM functionalities.
- The ability to customise workflows allows these teams to align the platform with their specific project methodologies.
Limitations of Monday CRM Compared to HubSpot
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Advanced Marketing Features:
- Monday CRM lacks the comprehensive inbound marketing tools that HubSpot offers, such as advanced email marketing campaigns and SEO optimisation features.
- Monday CRM lacks the comprehensive inbound marketing tools that HubSpot offers, such as advanced email marketing campaigns and SEO optimisation features.
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Lead Scoring and Nurturing:
- While Monday CRM provides basic lead management, it does not offer the sophisticated lead scoring and nurturing capabilities found in HubSpot, which can be pivotal for businesses with extensive lead pipelines.
- While Monday CRM provides basic lead management, it does not offer the sophisticated lead scoring and nurturing capabilities found in HubSpot, which can be pivotal for businesses with extensive lead pipelines.
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Customer Support Options:
- HubSpot provides more extensive support options, including phone support, which may be limited or unavailable in Monday CRM's lower-tier plans.
In summary, Monday CRM is a versatile platform that excels in customisation and project management integration, making it ideal for startups, SMBs, and project-centric teams. However, businesses seeking advanced marketing automation and lead nurturing features might find HubSpot to be a more suitable choice.
HubSpot CRM Overview – Features, Pros, and Cons
HubSpot CRM is a comprehensive platform designed to support inbound marketing and sales strategies. It offers a suite of tools that enable businesses to attract, engage, and delight customers by managing relationships and streamlining processes.
HubSpot CRM is particularly favoured by scaling businesses, sales-driven companies, and marketing teams seeking an integrated approach to customer relationship management.
Key Features
Contact and Deal Management
HubSpot CRM provides a centralised database to store and manage contact information, including detailed interaction histories. This ensures that all team members have access to up-to-date customer data, facilitating informed interactions.
The platform allows for the tracking of deals through customisable pipelines, offering visibility into sales progress and aiding in the identification of potential bottlenecks.
Email Marketing and Automation
Integrated email marketing tools enable the creation, scheduling, and personalisation of email campaigns. Automation features allow for the setting up of workflows to nurture leads, send follow-ups, and trigger actions based on user behaviour, enhancing engagement and conversion rates.
Advanced Reporting and Sales Forecasting
HubSpot CRM offers advanced reporting capabilities, providing insights into sales performance, marketing campaign effectiveness, and overall business metrics. Customisable dashboards allow teams to monitor key performance indicators in real-time.
Sales forecasting tools assist in predicting future revenue by analysing historical data and current pipeline status, supporting strategic planning and resource allocation.
Customisable Pipelines and Lead Nurturing Tools
Users can tailor sales pipelines to reflect their unique processes, ensuring alignment with business operations. Lead nurturing tools facilitate the development of relationships with potential customers through targeted content and interactions, guiding them through the buyer's journey.Extensive Third-Party Integrations and HubSpot Ecosystem Benefits
HubSpot CRM boasts a vast array of integrations with third-party applications, including social media platforms, email marketing services, and e-commerce solutions. This extensive ecosystem allows businesses to create a cohesive technology stack tailored to their needs.
The platform's integration capabilities enhance functionality and streamline workflows by connecting various tools and data sources.
Who Benefits the Most from HubSpot CRM?
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Scaling Businesses:
- As companies grow, the need for a scalable CRM becomes paramount. HubSpot CRM's flexible architecture and comprehensive feature set make it suitable for businesses experiencing rapid expansion.
- As companies grow, the need for a scalable CRM becomes paramount. HubSpot CRM's flexible architecture and comprehensive feature set make it suitable for businesses experiencing rapid expansion.
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Sales-Driven Companies:
- Organisations with a strong focus on sales can leverage HubSpot CRM's deal management, sales automation, and forecasting tools to optimise their sales processes and improve performance.
- Organisations with a strong focus on sales can leverage HubSpot CRM's deal management, sales automation, and forecasting tools to optimise their sales processes and improve performance.
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Marketing Teams:
- Marketing professionals benefit from the platform's inbound marketing tools, including content management, SEO optimisation, and campaign analytics, enabling effective lead generation and nurturing strategies.
Limitations of HubSpot CRM Compared to Monday CRM
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Project Management Capabilities:
- While HubSpot CRM excels in sales and marketing functionalities, it lacks the in-depth project management features inherent to Monday CRM. Teams requiring robust project tracking and task management may find HubSpot's offerings less comprehensive.
- While HubSpot CRM excels in sales and marketing functionalities, it lacks the in-depth project management features inherent to Monday CRM. Teams requiring robust project tracking and task management may find HubSpot's offerings less comprehensive.
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Customisation Flexibility:
- Although HubSpot CRM provides customisable pipelines and fields, it may not offer the same level of flexibility in workflow customisation as Monday CRM, which is designed to adapt to a wide range of project and process requirements.
- Although HubSpot CRM provides customisable pipelines and fields, it may not offer the same level of flexibility in workflow customisation as Monday CRM, which is designed to adapt to a wide range of project and process requirements.
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Visualisation Tools:
- Monday CRM offers advanced visualisation tools, such as Gantt charts and Kanban boards, for project tracking. HubSpot CRM's visualisation options are more limited, potentially impacting teams that rely heavily on visual project management methodologies.
In summary, HubSpot CRM is a powerful tool for businesses focused on inbound marketing and sales, offering a comprehensive suite of features to manage customer relationships and drive growth.
However, organisations with a significant emphasis on project management and the need for advanced customisation may find Monday CRM to be a more suitable option.
Monday CRM vs. HubSpot CRM – Feature-by-Feature Comparison
When evaluating customer relationship management (CRM) platforms, it's essential to consider how each system aligns with your business's specific needs. Below is a detailed comparison of Monday CRM and HubSpot CRM across key features.
1. User Interface and Ease of Use
Intuitiveness for Beginners:
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Monday CRM: Renowned for its user-friendly interface, Monday CRM offers an intuitive experience for newcomers. The platform's design facilitates quick onboarding, allowing users to navigate and utilise its features with minimal training.
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HubSpot CRM: HubSpot also provides an accessible interface, though its extensive feature set may present a steeper learning curve for some users. However, the platform offers comprehensive tutorials and support resources to assist new users in acclimating to the system.
Drag-and-Drop Capabilities, Dashboards, and Customisation Flexibility:
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Monday CRM: The platform excels in customisation, featuring drag-and-drop functionality that enables users to tailor dashboards and workflows to their specific requirements. This flexibility allows teams to create a workspace that mirrors their processes, enhancing efficiency.
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HubSpot CRM: While HubSpot offers customisable dashboards and pipelines, its drag-and-drop capabilities are primarily focused on sales pipeline management. The platform provides a range of templates and modules, but may require more configuration to achieve the same level of personalisation as Monday CRM.
2. Sales and Pipeline Management
Visual Pipeline Approach vs. Structured Sales Funnel:
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Monday CRM: Utilises a visual pipeline approach, presenting sales processes in a board format that offers a clear, at-a-glance view of deal statuses. This method appeals to teams that prefer visual representations of their workflows.
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HubSpot CRM: Employs a structured sales funnel, providing a more traditional view of the sales process. This structure is beneficial for teams seeking a systematic approach to managing leads and deals.
Deal Tracking, Forecasting, and Automation:
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Monday CRM: Offers basic deal tracking features, allowing users to monitor the progress of deals through various stages. However, its forecasting capabilities are limited, which may pose challenges for businesses requiring detailed sales projections.
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HubSpot CRM: Provides advanced deal tracking and sales forecasting tools, enabling businesses to predict revenue and identify potential pipeline issues. The platform's automation features are robust, allowing for the automation of tasks such as follow-up emails and deal stage updates.
3. Marketing and Lead Nurturing
Marketing Automation Tools:
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HubSpot CRM: Excels in marketing automation, offering a comprehensive suite of tools that include email marketing, social media management, and SEO optimisation. These features enable businesses to execute and manage complex marketing campaigns effectively.
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Monday CRM: Primarily focuses on sales and project management, offering limited marketing automation capabilities. Businesses with significant marketing needs may find the platform's features insufficient.
Email Campaign Management and Audience Segmentation:
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HubSpot CRM: Provides advanced email campaign management tools, allowing for the creation of personalised email sequences and detailed audience segmentation. This enables businesses to target specific customer groups with tailored content, enhancing engagement.
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Monday CRM: Offers basic email integration, but lacks the advanced campaign management and segmentation features found in HubSpot. This limitation may affect businesses aiming to implement targeted marketing strategies.
4. Automation and Workflow Customisation
Monday CRM’s Automation for Project Management vs. HubSpot’s Marketing and Sales Automation:
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Monday CRM: Primarily designed for project management, Monday CRM offers automation features that streamline task assignments, status updates, and deadline reminders. These automations enhance team collaboration and ensure projects progress smoothly.
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HubSpot CRM: HubSpot excels in marketing and sales automation, providing tools to automate email campaigns, lead nurturing, and sales follow-ups. This capability allows businesses to maintain consistent communication with prospects and customers, thereby improving conversion rates.
Ease of Setting Up Workflows and Automations:
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Monday CRM: Setting up automations in Monday CRM is straightforward, thanks to its user-friendly interface. Users can create custom workflows using predefined triggers and actions without the need for coding expertise.
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HubSpot CRM: HubSpot also offers an intuitive workflow builder, enabling users to design complex automation sequences for marketing and sales processes. While the setup is user-friendly, the breadth of options may require a learning curve for those new to CRM systems.
5. Reporting and Analytics
Side-by-Side Comparison of Analytics, Dashboards, and Reporting Tools:
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Monday CRM: Provides basic reporting and analytics features, including customisable dashboards that display project statuses, team performance, and timelines. These tools are beneficial for tracking project progress and team productivity.
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HubSpot CRM: Offers advanced reporting capabilities, encompassing detailed analytics for sales and marketing activities. Users can generate comprehensive reports on metrics such as lead conversion rates, email campaign performance, and sales forecasts.
Which CRM Offers Deeper Insights for Sales and Marketing Teams?
- HubSpot CRM: Delivers more in-depth insights for sales and marketing teams due to its extensive analytics and reporting tools. The platform's ability to track and analyse customer interactions across various touchpoints provides a holistic view of the customer journey, facilitating data-driven decision-making.
6. Integrations and App Marketplace
Number and Quality of Integrations for Both Platforms:
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Monday CRM: Integrates with over 200 applications, including popular tools like Slack, Google Workspace, and Trello. While the selection is substantial, some integrations may require third-party services like Zapier to function optimally.
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HubSpot CRM: Boasts a more extensive integration ecosystem, connecting with over 1,000 applications. This includes seamless integrations with widely used platforms such as Zoom, Microsoft Office, and various accounting software, enhancing its utility across different business functions.
How Well They Connect with Third-Party Apps Like Slack, Zoom, and Accounting Software:
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Monday CRM: Offers direct integrations with tools like Slack and Zoom, facilitating communication and collaboration. However, for certain applications, users might need to rely on third-party connectors, which could add complexity to the integration process.
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HubSpot CRM: Provides native integrations with a wide array of third-party applications, including Slack, Zoom, and numerous accounting software solutions. This extensive integration capability ensures a seamless connection between HubSpot and other tools, streamlining workflows and data management.
7. Scalability and Business Growth Potential
How Well Each Platform Adapts to Company Growth:
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Monday CRM: Designed with flexibility in mind, Monday CRM can scale with growing businesses by allowing the addition of new users and the expansion of workflows. Its adaptable structure makes it suitable for organisations experiencing moderate growth.
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HubSpot CRM: Built to support significant business expansion, HubSpot offers scalable solutions that cater to the evolving needs of growing companies. With advanced features and the ability to handle large volumes of data, it accommodates businesses as they expand their operations and customer base.
Flexibility for Large Teams vs. Small Businesses:
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Monday CRM: Ideal for small to medium-sized teams seeking a customisable and collaborative platform. Its user-friendly interface and project management capabilities make it a good fit for organisations that prioritise team collaboration and project tracking.
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HubSpot CRM: Suitable for both small businesses and large enterprises, HubSpot's comprehensive feature set and scalability make it adaptable to various organisational sizes. Its robust sales and marketing tools are particularly beneficial for larger teams aiming to integrate their efforts across departments.
In conclusion, both Monday CRM and HubSpot CRM offer distinct advantages depending on an organisation's specific needs. Monday CRM excels in project management and team collaboration, making it ideal for businesses focused on these areas.
In contrast, HubSpot CRM provides a more comprehensive suite of sales and marketing tools, along with greater scalability, catering to companies aiming for significant growth and integrated customer relationship management.
Pricing Breakdown – Monday CRM vs. HubSpot CRM
When selecting a Customer Relationship Management (CRM) system, understanding the pricing structures and feature availability is crucial to ensure alignment with your business needs and budget.
Below is a detailed comparison of Monday CRM and HubSpot CRM pricing tiers, feature allocations, and considerations for return on investment.
Monday CRM Pricing Tiers
Monday CRM offers a range of plans designed to cater to various organisational requirements. It's important to note that all paid plans require a minimum of three users.
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Free Plan:
- Cost: £0
- Features:
- Up to 3 boards
- Unlimited docs
- Over 200 templates
- iOS and Android apps
- 8 column types
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Basic Plan:
- Cost: Starts at £9 per seat/month
- Features:
- Unlimited items
- 5 GB file storage
- Prioritised customer support
- Additional features beyond the Free plan
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Standard Plan:
- Cost: Starts at £12 per seat/month
- Features:
- Timeline and Gantt views
- Calendar view
- Guest access
- Automations (250 actions per month)
- Integrations (250 actions per month)
- Additional features beyond the Basic plan
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Pro Plan:
- Cost: Starts at £19 per seat/month
- Features:
- Chart view
- Time tracking
- Formula column
- Dependency column
- Automations (25,000 actions per month)
- Integrations (25,000 actions per month)
- Additional features beyond the Standard plan
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Enterprise Plan:
- Cost: Custom pricing
- Features:
- Enterprise-scale automations and integrations
- Advanced reporting and analytics
- Premium support and training
- Enhanced security features
- Additional features tailored to large organisations
HubSpot CRM Pricing Tiers
HubSpot CRM provides a suite of plans across its various hubs, each designed to scale with your business. The pricing varies based on the specific hub and tier selected.
1. Sales Hub
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Free Plan
- Cost: $0
- Key Features: Contact management, deal tracking, task management, basic reporting, and email tracking. Ideal for small teams or businesses just starting with CRM tools.
- Target Audience: Small businesses or startups looking for a simple, no-cost solution for managing deals and sales pipelines.
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Starter Plan
- Cost: US$15/mo/seat.
- Key Features: Includes features from the free plan plus email tracking, meeting scheduling, and more advanced reporting. Helps streamline the sales process and includes some automation tools.
- Target Audience: Small businesses or growing teams that need essential sales tools and basic pipeline management.
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Professional Plan
- Cost: US$90/mo/seat.
- Key Features: Advanced sales automation, custom reporting, pipeline management, predictive lead scoring, and A/B testing for emails. Provides deeper insights and tools for managing larger sales teams.
- Target Audience: Mid-market or scaling businesses looking for more advanced sales tools and customisation options.
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Enterprise Plan
- Cost: US$150/mo/seat.
- Key Features: Includes everything in the Professional plan, plus team reporting, custom properties, sales forecasting, advanced analytics, and more. Full customisation for large teams and complex sales processes.
- Target Audience: Large businesses or enterprises with complex sales operations, requiring extensive customisation and automation.
2. Marketing Hub
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Free Plan
- Cost: $0
- Key Features: Basic marketing tools like email tracking, ad management, forms, and email templates. Great for businesses starting with marketing automation and looking to nurture leads with minimal features.
- Target Audience: Small businesses or teams seeking a basic marketing tool for lead generation and email campaigns.
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Starter Plan
- Cost: US$15/mo/seat.
- Key Features: Includes basic email marketing, forms, and email automation. Provides marketing reporting, ads management, and tools for creating simple landing pages.
- Target Audience: Small businesses aiming to launch basic inbound marketing strategies and collect leads effectively.
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Professional Plan
- Cost: $800 per month (billed annually)
- Key Features: Advanced email marketing, lead nurturing workflows, A/B testing, custom reporting, and full access to social media tools. This plan also includes marketing automation for optimising campaigns and managing inbound traffic at scale.
- Target Audience: Growing businesses or mid-sized companies looking for advanced marketing automation, email workflows, and insights for scaling marketing efforts.
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Enterprise Plan
- Cost: $3,600 per month (billed annually)
- Key Features: Includes everything from the Professional plan, plus advanced segmentation, custom event reporting, multi-language capabilities, and enhanced automation tools. This plan also provides full customisation and integrations for complex marketing teams.
- Target Audience: Large enterprises with global marketing needs, requiring comprehensive marketing automation and advanced customisation.
3. Operations Hub
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Free Plan
- Cost: $0
- Key Features: Basic data sync, task automation, and reporting. Best suited for teams that need essential operational tools to manage business processes and data integration.
- Target Audience: Small teams or businesses that need a basic operations hub for managing workflow automations and data consistency.
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Starter Plan
- Cost: US$15/mo/seat.
- Key Features: Includes everything in the free plan plus additional automation tools for syncing data and streamlining workflows. Helps teams save time by automating manual tasks.
- Target Audience: Businesses looking to optimise their processes with minimal manual effort and sync their data across systems.
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Professional Plan
- Cost: US$720/mo.
- Key Features: More advanced workflow automation, data sync across multiple tools, custom property management, and custom workflow reporting. Helps businesses scale operations effectively by automating complex tasks and synchronising tools.
- Target Audience: Growing businesses that need to optimise operational processes, integrate different tools, and enhance workflow automation.
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Enterprise Plan
- Cost: US$2,000/mo.
- Key Features: Full-scale workflow automation, data sync across multiple platforms, advanced reporting, and enterprise-level integration with tools like Salesforce, Zendesk, and Slack. Ideal for large organisations with complex operational needs.
- Target Audience: Large enterprises looking for comprehensive workflow management and deep integration with third-party applications.
Feature Availability and Cost-Effectiveness
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Monday CRM offers an affordable starting point for small businesses and teams looking to get started with CRM. However, its project management capabilities make it a more ideal fit for teams focused on collaboration, task management, and operations.
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HubSpot CRM provides more advanced features at higher price points, particularly in the Professional and Enterprise Plans. It’s a comprehensive platform that is especially suitable for companies looking for an all-in-one inbound marketing, sales, and service tool with an extensive set of automation and reporting tools.
Long-Term Value and ROI
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Monday CRM: While it offers a more accessible entry price, its pricing tiers escalate quickly with the advanced project management features. It is cost-effective for businesses that need both CRM and project management tools, but may not offer as much depth in marketing and sales automation compared to HubSpot.
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HubSpot CRM: HubSpot provides a broad spectrum of tools designed to support marketing and sales growth. The Marketing Hub Professional plan is particularly valuable for businesses scaling their marketing efforts and requiring advanced tools for lead nurturing and email marketing. However, the higher cost might be prohibitive for smaller businesses on a tight budget.
Both platforms offer excellent long-term value, but the decision ultimately depends on your business’s specific needs.
For businesses focused on project management and a straightforward CRM, Monday CRM may offer better cost-efficiency. For businesses focusing on growth, inbound marketing, and automation, HubSpot CRM could provide a higher return on investment due to its extensive features.
Which CRM Should You Choose?
Choosing the right Customer Relationship Management (CRM) system is crucial for optimising your business operations, enhancing customer relationships, and driving growth. Two prominent options in the market are Monday CRM and HubSpot CRM, each offering unique features tailored to different business needs.
Key Differences Between Monday CRM and HubSpot CRM
Aspect | Monday CRM | HubSpot CRM |
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Core Functionality | Primarily a project management tool with added CRM capabilities. | A dedicated CRM platform offering comprehensive sales, marketing, and service tools. |
Customisation | Highly customisable workflows and dashboards, suitable for teams needing tailored project management solutions. | Offers customisation options but within a more structured CRM framework, focusing on sales and marketing processes. |
Integration Capabilities | Integrates with various tools but may require additional setup for CRM-specific functionalities. | Provides seamless integration with a wide range of applications, enhancing its CRM functionalities. |
Pricing Structure | Charges per user with predefined packages, starting from a minimum of 3 users. | Offers a free basic CRM platform, with pricing per package covering different numbers of users depending on the level, with the option to add individual users. |
Scalability | Suitable for small to medium-sized teams; may require significant customisation for larger enterprises. | Designed to scale with businesses of all sizes, offering advanced features for growing enterprises. |
Ideal CRM for Small Businesses, Startups, and Enterprises
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Small Businesses and Startups: For organisations seeking an intuitive platform that combines project management with basic CRM functionalities, Monday CRM is a compelling choice. Its user-friendly interface and customisable workflows allow small teams to manage projects and client interactions efficiently.
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Enterprises: Larger organisations with complex sales and marketing processes may find HubSpot CRM more suitable. It offers advanced automation, comprehensive analytics, and robust integration capabilities, supporting sophisticated marketing campaigns and extensive sales pipelines.
When to Choose Monday CRM Over HubSpot CRM
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Project Management-Heavy Needs: If your business operations heavily rely on project management, Monday CRM provides a platform that seamlessly integrates task tracking with customer relationship management. This integration ensures that project timelines, team responsibilities, and client communications are centralised, promoting efficiency.
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Cost-Conscious Teams: Teams operating on a tight budget may appreciate Monday CRM's straightforward pricing model. With per-user pricing and customisable plans, businesses can select a package that aligns with their financial constraints while still accessing essential CRM features.
When to Choose HubSpot CRM Over Monday CRM
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Marketing and Sales Automation: Businesses aiming to enhance their marketing efforts and automate sales processes will benefit from HubSpot CRM's robust automation tools. Features such as email marketing campaigns, lead nurturing workflows, and sales funnel analytics enable teams to engage prospects effectively and convert leads efficiently.
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Scalability: As your business grows, HubSpot CRM scales with you, offering advanced functionalities to manage an expanding customer base and increasingly complex operations. Its modular structure allows businesses to add features and integrations as needed, ensuring the CRM evolves in tandem with organisational needs.
Monday CRM vs HubSpot CRM
Selecting between Monday CRM and HubSpot CRM hinges on your organisation's specific requirements:
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Choose Monday CRM if your focus is on integrating project management with CRM capabilities and maintaining cost-effective operations.
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Choose HubSpot CRM if you require advanced marketing and sales automation tools and anticipate the need for a scalable solution to support business growth.
By aligning your CRM choice with your strategic objectives and operational needs, you can enhance efficiency, improve customer relationships, and drive sustainable growth.
Monday CRM vs HubSpot CRM: Making the Right Choice
The decision between Monday CRM vs HubSpot CRM depends on what your business values most. If project management and team collaboration are at the core of your operations, Monday CRM provides a flexible, visual approach to tracking tasks and workflows. However, if you’re looking for a comprehensive sales, marketing, and automation platform, HubSpot CRM stands out with its powerful tools for lead nurturing, customer engagement, and business growth.
For small businesses and teams managing projects alongside sales, Monday CRM can be a cost-effective solution. But for companies focused on scaling sales and marketing efforts, HubSpot CRM’s extensive automation and integrations offer greater long-term value.
Before making a commitment, explore their free plans and demos to see which CRM fits your workflow best. Whether it’s Monday CRM vs HubSpot CRM for project-based teams or Monday Sales CRM vs HubSpot for revenue-driven businesses, the right choice comes down to your specific needs.
Frequently Asked Questions: HubSpot vs Monday CRM
1. Which CRM is more cost-effective for small businesses?
While Monday CRM offers lower initial pricing, HubSpot CRM provides a comprehensive free plan that includes a wide array of features suitable for small businesses. As your business grows, HubSpot's scalable pricing allows you to add advanced functionalities as needed, ensuring you only pay for what you use.
2. How do the integration capabilities of Monday CRM and HubSpot CRM compare?
HubSpot CRM boasts over 1,000 integrations through its App Marketplace, providing extensive connectivity options. Monday CRM offers over 200 integrations with commonly used work platforms. Both CRMs also integrate with each other, allowing for combined usage of their services.
3. Are there free versions available for either CRM?
Yes, both Monday CRM and HubSpot CRM offer free versions. HubSpot CRM provides a free plan with access to its basic tools, while Monday CRM offers a free plan with limited features. Evaluating these free versions can help determine which platform aligns better with your business requirements.
4. Which CRM offers better customer support?
HubSpot CRM is renowned for its comprehensive onboarding process, 24/7 support, and extensive educational resources through the HubSpot Academy. This ensures that users can maximise the platform's potential and receive assistance whenever needed. In contrast, Monday CRM provides standard support, which may not be as extensive.
5. How do customisation options differ between the two CRMs?
Monday CRM offers flexible customisation options, allowing users to tailor workflows, fields, and views to their specific sales processes. HubSpot CRM also provides customisation capabilities, but with a more structured approach, ensuring consistency across the platform. This structure supports businesses in maintaining uniform processes and data integrity.
Choosing the right CRM is a critical decision that shapes how your business manages customer relationships, sales, and marketing efforts. While Monday CRM is a solid option for teams that prioritise project management, HubSpot CRM is built for businesses that want a seamless, scalable solution for sales, marketing, and customer service.
As a HubSpot Gold Partner consultancy, Pixcell helps businesses get the most out of their HubSpot investment—from onboarding and implementation to refining processes and improving efficiency.
If you're comparing CRM options, our other in-depth analyses, including ActiveCampaign vs HubSpot, Klaviyo vs HubSpot, Zoho vs HubSpot, and HubSpot vs Salesforce, can help you explore how HubSpot stacks up against the competition.
If you’re considering HubSpot CRM, we can guide you through the setup, customisation, and best practices to make it work for your business. Get in touch with Pixcell to see how HubSpot can help you streamline operations and drive better results.